Delivery Information

How much does delivery cost and how long does it take?

To United Kingdom and BFPO addresses:

  • Free First Class Royal Mail delivery service for all orders over £5
  • Orders under £5 are charged a flat fee of 75p for First Class delivery

Charges for international destinations (see list below) vary and will be calculated when checking out.

If you have any queries regarding your delivery destination please contact us before placing an order.

Where to you deliver?

We accept orders for delivery addresses within the EU, Switzerland, Norway, Iceland, USA, Canada, Australia and New Zealand.

If your country is not listed please contact us for advice.

When will my order be dispatched?

Orders will normally be dispatched the day after ordering.

How do I know my order has been dispatched?

Once we have sent your order we will e-mail confirmation that it has left us including the delivery number of the order, which you should use when contacting us in the case of any queries.

My order has not arrived or was damaged in transit

In the unlikely event that your order does not arrive please contact us using this form.

I have changed my mind can I cancel my order?

Pre-shipment– If you cancel your order prior to the goods being sent, we will cancel the order and refund all charges in full/

Post-shipment– If you wish to cancel your order after we have sent it because you have changed or mind or the goods are not what you expected, you may return them to us up to 30 days after you receive them.  Please notify us within the 30 day period that you wish to return them.

For further information please refer to our returns policy.